Descripción

Ocaso Multiservice Assistance is a policy that offers solutions for a variety of everyday situations and problems that can arise during day-to-day life.

The services provided by this policy are classified into three main categories:

• Health and social services:
  • A second medical opinion in the event of serious illness.
  • Telephone counselling service in situations of emotional distress, family problems, etc.
  • Over the phone guidance on government social services in situations of need or where social assistance is required.
  • Telepharmacy service.
• IT and technology assistance services:
  • For resolving all kinds of issues relating to the operation and functioning of your PC and other technological devices (e.g. DTT, video, digital cameras, mobile phones, video consoles), such as viruses, assistance in the use of Office applications, etc., configuration of operating systems and programs and data recovery.
• Other services and procedures covered by the policy:
  • Cancellation of cards due to loss or theft.
  • Blocking of mobile phone in the event of loss or theft.
  • Change of bank account details for all types of payments.
  • Advice over the phone on all issues related to Gestorías Administrativas, traffic, deeds, mortgages, certificates, etc.
  • Airline, train, hotel, event, restaurant and car hire reservation service.
  • Management of water, gas, electricity and telephone services.
  • Access to the Gestoría Administrativas network.
  • Flower delivery, fax, telegram and taxi services.
  • Contact with repair shops

Our objective: To offer you quality of life from the comfort of your own home.

What services are available?

How can I request the services of Ocaso Multiservice Assistance?