If your are a customer of Ocaso, you have at your disposal, 24 hours a day, three exclusive telephone lines to notify us of any claim incident. Simply call us and we will assist you immediately.

In the case of claim

  • Assistance in the event of Death:
    • If calling from Spain: 900 14 15 16
    • Toll free: 91 278 59 74
    • If calling from abroad: 00 34 915 420 203
      (a reverse charge, please consult your telephone company must dial the prefix, depending on the country in which you are traveling)
  • Travel Assistance:
    • If calling from Spain: 915 420 203
    • If calling from abroad: 00 34 915 420 203
      (a reverse charge, please consult your telephone company must dial the prefix, depending on the country in which you are traveling)
  • Legal advice and family lawyer products Family Assistance. 902 11 99 11

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    914 47 65 23

  • Legal advice and family lawyer products Ocaso Gold and Single Premium Assistance. 902 44 33 88

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    915 91 16 53

  • Health Telephone Assistance: 902 11 45 00

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    914 48 35 57

  • Telephone psicologyc help: 902 44 00 04

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    915 91 16 71