Travel

What is Ocaso´s international travel insurance policy?

Our travel insurance policy is a policy that is designed to provide you with the peace of mind that comes from knowing you are fully protected abroad, because it provides comprehensive, customised, 24/7 assistance services to fully meet all your travel needs.

Who is this insurance policy designed for?

This insurance has been designed for all types of students, both Erasmus and language students, as well as postgraduates, and also anyone wanting to go on holiday either on their own or with their family, or people who have to travel outside Spain for business or professional reasons (employees, directors, businesspeople and self-employed workers).

The policyholder must be of full legal age in order to take out an Ocaso insurance policy.

What coverages does this Ocaso insurance policy give me?

The insurance policy includes medical expenses, lost luggage, accident insurance, trip cancellation expenses, the cost of toiletries and other personal items if your luggage is lost or delayed, the travel expenses of a family member to accompany you if you have to be admitted to hospital, and many other coverages.

Which countries can I take this policy out for?

This insurance policy is valid outside Spain in the countries that are listed in the specific conditions.

However, in the event of a declared or undeclared war, uprising, or armed conflict of any kind in any of these countries during the insured party´s trip, the country in question will be excluded, even if it is listed in the specific conditions.

Can I take out this travel insurance if I have already departed on my trip?

The insurance policy becomes effective on the date that is given in the specific conditions as the start date of your trip, provided that the policy has been signed/accepted, and the premium has been paid. The start date may not be later than the date your trip begins on, so you have to purchase the policy before starting on your trip.

When will my coverage become effective?

The insurance policy becomes effective on the date selected as the start date of your trip, provided that the policy has been signed/accepted, and the premium has been paid. The start date may not be later than the date your trip begins on.

The trip cancellation (before departure) coverage becomes effective after a minimum of 72 hours have passed from the time you take out the insurance policy to when the event that causes the trip to be cancelled occurs. You may cancel the policy before it comes into effect. The policy will expire on the date that you have given as the end date of the trip.

Can I change or put back the dates in the policy?

The policyholder undertakes to notify OCASO S.A, in writing and within 24 hours, of any changes to the dates that appear in the insurance policy. If he or she fails to comply with this obligation, OCASO S.A. reserves the right to suspend the insured coverages.

The trip cancellation (before departure) coverage becomes effective after a minimum of 72 hours have passed from the time you take out the insurance policy to when the event that causes the trip to be cancelled occurs.

What is the latest date I can take out the insurance policy?

You can purchase an Ocaso insurance policy up to one day before you travel.

If I am travelling with another person can I take out a policy that covers both of us, or do we each have to take out a policy?

The Ocaso&Go-Students and Ocaso&Go-Business travel insurance policies are for a single person only. However, you can include a maximum of 9 insured parties in an Ocaso&Go-Pleasure insurance policy.

Why do I need travel insurance?

The international travel assistance policy (Ocaso&Go) protects you from all the risks arising from any unexpected incidents that may occur while you are travelling abroad. The risks covered are defined in the insurance policy, as are the countries included within the policy terms, the type of insurance purchased, the insurance term and the policy´s maximum limits.