Claim Notification

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If your are a customer of Ocaso, you have at your disposal, 24 hours a day, three exclusive telephone lines to notify us of any claim incident. Simply call us and we will assist you immediately.

In the case of claim

In the case of notification of a Home claim:

902 33 23 13

Funeral expenses insurance:

  • Assistance in the event of Death:
    • If calling from Spain: 900 14 15 16
      (toll free)
    • If calling from abroad: 00 34 915 420 203
      (a reverse charge, please consult your telephone company must dial the prefix, depending on the country in which you are traveling)
  • Travel Assintance:
    • If calling from Spain: 915 420 203
    • If calling from abroad: 00 34 915 420 203
      (a reverse charge, please consult your telephone company must dial the prefix, depending on the country in which you are traveling)
  • Legal advice and family lawyer 902 11 99 11
    products Family Assistance.
  • Legal advice and family lawyer 902 44 33 88
    products Ocaso Gold and Single Premium Assistance.
  • Health Telephone Assistance: 902 11 45 00
  • Telephone psicologyc help: 902 44 00 04

In the case of notification of a Motor claim:

902 48 38 28

In the case of notification of other claims:

902 33 23 13

Ocaso also offers its customers the choice of notifying claims in the most convenient way. Please fill in the following form providing full details and we will contact you as soon as possible.

Send claim
Assistance Multiservice
Home Maintenance Help
Remote it Assistance
  • Assistance Multiservice
  • Home Maintenance Help
  • Remote it Assistance
  • Assistance Multiservice
  • Home Maintenance Help
  • Remote it Assistance